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ENHANCE YOUR RESULTS WITH VANITY

PRIVACY POLICY

A LEGAL DISCLAIMER

Privacy Policy
Last updated: October 1st, 2026

1. Who We Are
Vanity Technologies Inc. (“Vanity Technologies,” “we,” “us,” or “our”) respects your privacy and is responsible for personal information under our control.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit www.vanitytechnologies.com.

  • Contact us or request equipment information, demonstrations, or quotations.

  • Purchase our products or services.

  • Register for training or professional education.

  • Participate in demonstrations, events, or training sessions.

  • Request warranty service or technical support.

  • Communicate with us through email, forms, or social media.

We handle personal information in accordance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), where applicable.
This policy does not govern independently operated third-party websites or services. Their privacy policies apply to their own collection and use of information.
For privacy questions or requests, contact:
Privacy Officer
Vanity Technologies Inc.
Email: info@vanitytecnologies.com
Website: www.vanitytechnologies.com

2. What Personal Information Means
Personal information is information about an identifiable individual. It may identify someone directly or become identifying when combined with other information.
Depending on your interactions with us, it may include contact details, professional qualifications, purchase records, account information, website usage information, photographs, or information provided in customer support communications.
We seek to collect only the information reasonably necessary for the purposes identified.

3. Information We Collect
Contact and Inquiry Information
When you contact us, request a demonstration, or submit an inquiry, we may collect:

  • Your name.

  • Email address and telephone number.

  • Business or clinic name.

  • Location and business address.

  • Products or services of interest.

  • Information you include in your message.

Professional Information
For professional equipment, training, or restricted resources, we may collect information relevant to eligibility, such as:

  • Professional title and qualifications.

  • Licence or registration details, where relevant.

  • Business information.

  • Training experience.

  • Intended equipment use.

  • Training preferences and completion records.

Purchase and Service Information
When you purchase products or services or request support, we may collect:

  • Billing and shipping details.

  • Order history and payment status.

  • Transaction references.

  • Equipment model and serial number.

  • Delivery, warranty, repair, and support records.

  • Communications about your purchase.

Where payment is handled by an external payment provider, that provider processes payment information under its own terms and privacy practices. The payment information we receive depends on the payment method and provider.
Please do not send full payment card details through general inquiry forms or ordinary email.
Account and Training Information
If account or online training access is available, we may collect:

  • Account registration details.

  • Login and security records.

  • Training registrations.

  • Course progress and completion records.

  • Assessments, submissions, and certificates.

  • Support requests relating to access.

Demonstration and Training Model Information
If you volunteer as a treatment model, we may need information relevant to suitability and safety, such as contact details, relevant health history, contraindications, and treatment records.
We will explain the information required and obtain appropriate consent before collecting sensitive information or conducting a demonstration.
Photographs or recordings intended for public marketing require separate authorization where applicable. Agreeing to participate in a demonstration does not automatically authorize public use of your image.
Product Safety and Complaint Information
If you report an equipment problem, adverse reaction, or injury, we may collect information reasonably necessary to investigate and respond.
This may include equipment details, circumstances of use, operator information, relevant treatment information, and health information related to the report.
Where required by law, relevant information may be disclosed to regulatory authorities or other authorized recipients.
Website and Device Information
Depending on the technologies enabled on our website and your privacy choices, we may collect:

  • IP address.

  • Browser and device type.

  • Operating system.

  • Pages visited and interactions with website features.

  • Referring pages.

  • Dates and times of visits.

  • Cookie identifiers.

  • Approximate location derived from an IP address.

These details may constitute personal information when they can be linked to an individual or device.
Social Media Information
When you message us or interact with our social media pages, we may receive your profile name, public profile information, messages, comments, and other information you choose to share.
Please avoid posting confidential, medical, or financial information in public comments.

4. How We Collect Information
We may collect personal information:

  • Directly from you through forms, purchases, registrations, email, telephone, or in-person interactions.

  • Through website technologies, subject to applicable consent requirements.

  • From service providers involved in payments, shipping, training, or customer support.

  • From an authorized business representative acting on your behalf.

  • From public professional sources where appropriate and lawful.

If someone provides personal information about another person, they must have the necessary authority or consent to do so.
Please do not submit identifiable client or patient information through general contact forms. If such information is needed for a specific support or safety matter, contact us first so we can identify an appropriate process.

5. How We Use Personal Information
We may use personal information to:

  • Respond to inquiries and provide requested information.

  • Prepare quotations and assess professional eligibility.

  • Process purchases, payments, and deliveries.

  • Provide training and maintain completion records.

  • Manage accounts and restricted resource access.

  • Provide technical support, warranty service, and repairs.

  • Investigate complaints, equipment issues, and safety reports.

  • Send order, service, and training communications.

  • Send permitted marketing communications.

  • Understand and improve website performance and our services.

  • Protect accounts, prevent fraud, and maintain security.

  • Maintain business records and meet legal obligations.

  • Address disputes and exercise or defend legal rights.

We will not use personal information for a materially different purpose without providing any notice and obtaining any consent required by law.

6. Consent and Your Choices
Where required, we obtain meaningful consent for the collection, use, and disclosure of personal information.
The form of consent depends on the information involved, its sensitivity, and the circumstances. Sensitive information generally requires express consent.
Using our website does not, by itself, provide unrestricted consent to all forms of data collection, advertising, or disclosure.
You may withdraw consent where applicable by contacting us. Withdrawal is subject to legal or contractual restrictions and reasonable notice. We will explain any consequences, such as being unable to provide a service that requires the information.
We may collect, use, or disclose information without consent only where permitted or required by applicable law.

7. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies.
Depending on the tools enabled, these may support:

  • Essential functions: security, navigation, account access, and checkout.

  • Preferences: remembering settings and choices.

  • Analytics: understanding website use and performance.

  • Advertising: measuring campaigns or delivering relevant advertising.

Where required, we obtain consent before activating non-essential tracking technologies.
You can manage available choices through the website’s privacy controls, where provided, and through your browser settings. Blocking certain technologies may affect website functionality.
Advertising technologies may involve disclosures that qualify as a “sale” or “sharing” under certain privacy laws, even when no money is exchanged. Any applicable disclosures and opt-out controls must reflect the website’s actual configuration.

8. Marketing Communications
We may send product updates, training announcements, event invitations, and other promotional communications where you have consented or where applicable law otherwise permits us to do so.
You may unsubscribe using the link in a marketing email or by contacting us.
We process unsubscribe requests without delay and within applicable legal deadlines.
Unsubscribing from marketing does not prevent us from sending necessary communications about an order, payment, account, scheduled training, warranty, or safety matter.

9. When We Disclose Information
We do not disclose personal information indiscriminately. Disclosures must have an identified purpose and a lawful basis.
Service Providers
We may disclose relevant information to providers that help us operate our business, including providers of:

  • Website hosting and business software.

  • Payment processing.

  • Shipping and delivery.

  • Training platforms and scheduling.

  • Customer support and equipment servicing.

  • Email communications.

  • Analytics or advertising, where enabled and lawfully authorized.

  • Accounting, legal, and other professional services.

We take reasonable steps to require appropriate confidentiality, security, and restrictions on use when providers handle information on our behalf.
Manufacturers and Technical Support Partners
Where needed to fulfil an order, service equipment, or investigate a safety issue, we may share relevant information with manufacturers, technicians, or support partners.
We seek to limit disclosures to information necessary for the particular task.
Financing Providers
If you request assistance connecting with a financing provider, we may share information needed for that request with appropriate authorization.
A financing provider may independently collect information and conduct checks under its own privacy policy. Requesting an equipment quotation does not automatically authorize a credit check.
Legal and Safety Requirements
We may disclose information where required or permitted by law, including to respond to lawful requests, meet regulatory obligations, investigate fraud, or address a serious safety issue.
Business Transactions
Information may be disclosed in connection with a proposed or completed merger, sale, restructuring, or other business transaction, subject to applicable legal requirements and safeguards.
At Your Direction
We may disclose information where you request or authorize us to do so.

10. International Processing and Storage
Our service providers may process or store information outside your province or country, including in jurisdictions where they operate.
Information processed abroad may be subject to local laws and lawful access by courts, law enforcement, or government authorities.
We remain responsible for information transferred to providers acting on our behalf and take reasonable steps to protect it through appropriate contractual and other safeguards.
Where additional international transfer requirements apply, we will address those requirements before making the relevant transfer.

11. How Long We Keep Information
We retain personal information only as long as reasonably necessary for its identified purposes and applicable legal requirements.
Retention periods depend on factors such as:

  • Whether an inquiry, purchase, or support matter remains active.

  • Accounting and tax obligations.

  • Warranty, servicing, and product safety requirements.

  • Training record requirements.

  • Disputes and legal claims.

  • The sensitivity of the information.

When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
We may retain limited information needed to respect an unsubscribe request or document consent.
Deletion from active systems may occur before deletion from protected backups, which are managed through their normal retention processes.

12. Protecting Personal Information
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information.
Access is limited to people and service providers who need information for authorized purposes.
No website, transmission method, or storage system can guarantee absolute security. This does not remove our responsibility to apply appropriate safeguards.
Where a privacy breach occurs, we will assess it and provide notifications, reports, and records as required by applicable law.

13. Your Privacy Rights
Depending on the law that applies, you may have rights to:

  • Ask whether we hold personal information about you.

  • Request access to that information.

  • Learn how it has been used and disclosed.

  • Request correction of inaccurate or incomplete information.

  • Withdraw consent where applicable.

  • Request deletion or restrictions on processing where legally available.

  • Make a complaint about our privacy practices.

To make a request, email info@vanitytecnologies.com with the subject line “Privacy Request.”
We may request proportionate information to verify your identity or an authorized representative’s authority.
We will respond within the period required by applicable law. For access requests governed by PIPEDA, this is generally 30 days, subject to permitted extensions.
Some requests may be limited by legal exceptions, including obligations to retain records or protect another person’s information. Where required, we will explain any refusal or limitation and available complaint options.

14. Additional Rights Outside Canada
Other privacy laws may apply depending on your location and our activities.
California
Where the California Consumer Privacy Act, as amended, applies to our business and your information, eligible residents may have rights to:

  • Know and access information collected about them.

  • Request correction or deletion.

  • Opt out of a sale or sharing of personal information.

  • Limit certain uses or disclosures of sensitive personal information.

  • Exercise privacy rights without unlawful discrimination.

  • Use an authorized agent, subject to applicable verification requirements.

Where required, we recognize qualifying opt-out preference signals, including Global Privacy Control.
Any required California-specific notice must accurately describe our collection, disclosure, retention, and advertising practices.
European Economic Area and United Kingdom
Where applicable European or UK data protection law governs our processing, we process information using an appropriate lawful basis, such as consent, contractual necessity, legal obligations, or legitimate interests where permitted.
Eligible individuals may have rights of access, correction, erasure, restriction, objection, portability, and withdrawal of consent, subject to legal conditions and exceptions.
You may also have the right to complain to your local data protection authority.
Contact us to exercise applicable rights or request information about relevant processing and transfer safeguards.

15. Children’s Privacy
Our professional equipment services, purchasing features, and training programs are intended for adults.
We do not knowingly collect personal information from children through these services.
If you believe a child has provided information to us, contact us. We will assess the situation and take appropriate steps to remove or otherwise handle the information in accordance with applicable law.

16. Third-Party Websites and Social Platforms
Links, embedded content, and social media features may connect you with independently operated services.
Those services may collect information under their own privacy policies. Please review their practices before sharing personal information.
This section does not remove our responsibilities for providers that process information on our behalf.

17. Changes to This Policy
We may update this policy to reflect changes in our services, practices, or legal requirements.
The current version will be posted on this page with an updated date.
Where required, we will provide additional notice or obtain consent before introducing a new or materially different use of personal information. Posting an updated policy does not override consent requirements.

18. Contact and Complaints
For privacy questions, access requests, corrections, or complaints, contact:
Privacy Officer
Vanity Technologies Inc.
Email: info@vanitytecnologies.com
Website: www.vanitytechnologies.com
Mailing address: [Business mailing address]
We will investigate privacy concerns and respond as required by applicable law.
If your concern remains unresolved, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca, or another privacy authority with jurisdiction over your complaint.

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